联系信息
Store Contact & Business Hours
RTIC is operated by Alexander.
Last updated: September 7, 2026
Our goal is to provide transparent information at every step.
How this policy works
- Business hours
- Business identity
- Contact details
Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
Business identity
Alexander operates the brand and online store at rticoutdaoors.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.
Contact details
Email: support@rticoutdaoors.shop
Phone: 915-287-6866
Business address: 1430 E Audubon Rd, Montgomery, Alabama, 36111, United States
Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
How we respond
Contact support@rticoutdaoors.shop or 915-287-6866. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.