Frequently asked questions
Shopping questions
Answers based on the current store, shipping and return information.
How can I contact the store?
Email support@rticoutdaoors.shop or call 915-287-6866. Support availability is Weekdays 9 AM to 5 PM.
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Is there a restocking fee?
No restocking fee is charged for eligible returns.
How is the order fulfilled?
No third-party fulfillment partner
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
Which carrier is used?
The listed Standard shipping carrier is USPS. The shipping origin is 1430 E Audubon Rd, Montgomery, Alabama, 36111, United States.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.